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How we build better UX in trading: inside the design day practice

In capital markets, user experience (UX) isn’t just a design concern, it’s a performance lever. The stakes are high: users work fast, systems are complex and the risk of error is always present. Yet too often, UX becomes an afterthought, squeezed into the end of a sprint or retrofitted after delivery.

From Legacy to Leveraged: Re-imagining the FX Trading Sales Desk

Tom Darvall, Managing Director at Caplin Systems, sits down with Toby Babb to discuss how trading technology is advancing, sales desks are evolving, and user experience is becoming a critical part of capital markets infrastructure.

Embracing the digital age: Regional banks and Single Dealer Platforms

In an industry where typically, “the big get bigger”, regional banks are facing growing competitive threat and business performance pressure. While global banks continue to represent the predominant share of foreign exchange and wider capital markets activity “share of wallet”, many regional banks are looking to differentiate their client offering in a highly competitive space through specialised service innovation, and particularly, by embracing ‘next gen’ digital Single Dealer Platform technology.

Caplin Shortlisted for Two TradingTech Insight Awards - USA 2025

The evolution and future of single-dealer platforms

Single Dealer Platforms (SDPs) are seeing a resurgence in use and sophistication. They have become an essential tool in the FX market, offering a direct and efficient gateway for trading. Over the past decade, these platforms have undergone significant transformation to meet the growing demands of banks and particularly those with diverse client groups. This article explores how and why SDPs have evolved, their value proposition, deployment strategies, integration of next-generation technologies, maturity levels, and future trends.